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I Love it When a Plan Comes Together

The Harris Agency, Nationwide Insurance’s PBX was beyond end-of-life.  Ten years ago the system cost them five thousand dollars used and had become unreliable and unstable.  Voice mails weren’t working, handsets were breaking and the system was essentially featureless.   Enter Southern Mane Computer Services and our hosted Voice over IP (VoIP) phone system.  The Harris agency now has spiffy new phones, and handy features such as:

Voice mail to email

Dial by extension

Presence (that’s where you can tell if someone is on their line)

An auto attendant that manages their large call volumes so that they never miss a call

After hours service that auto-magically transfers customers to one of two of the Nationwide 24 hour service centers with the push of a button

And a unified communications platform where Jim can begin a call on his desk phone, place that call on hold and continue it on his cell phone if likes.

Important systems in place to insure business continuity, even when they cannot be in the office.

Did I mention the cost?  The capitol cost for the Harris Agency was about half what they paid for a used system ten years ago…

 

Speech Pathology Associates

Speech Pathology Associates

Mary Schiavoni, a licensed speech Language Pathologist, is the author of “The Jaw Rehabilitation Program”, a sequenced progression of treatment exercises to initiate and strengthen mandibular function needed for successful mastication skill. Her growing business includes the production of non-BPA products called “Chewy Tubes” and “Baby Q” which is distributed world-wide in 25 countries. When… Continue Reading

Ner Beach Motel Wells, Maine

Ner Beach Motel Wells, Maine

Located on an acre of land and consisting of 40 units in multiple buildings and a central outdoor common area with a pool, the near beach was experiencing tremendous difficulty delivering a dependable connection to it’s guests. The SMCS solution put an end to guest complaints about dropped connectivity and slow internet speed Continue Reading

Kennebunkport Historical Society

Kennebunkport Historical Society

With facilities spread out over Kennebunkport, the Historical Society operates a conference center, period museum, gift shop and presidential museum honoring the family and accomplishments of the 41st president of the United States, George H.W. Bush. Projects Under the executive leadership of Kirsten Camp The organization undertook three I.T. projects designed to bring the Society… Continue Reading

Captain Lord Mansion Kennebunkport, Maine

Captain Lord Mansion Kennebunkport, Maine

The Captain Lord is a 20 room Bed and Breakfast that spans a 3 large buildings and a large open area. The number 1 Bed and Breakfast in Kennebunkport, when it came time to upgrade their wireless solution they chose SMCS and their mesh solution. Past tries at correcting coverage issues had been met with… Continue Reading

Captain Jefferds Inn Kennebunkport, Maine

Captain Jefferds Inn Kennebunkport, Maine

The Captain Jefferds is one of the top 3 Bed and Breakfasts in Kennebunkport Maine. Repeated trys to stabilize their wireless network had failed, and guests as well as the innkeepers were getting frustrated at the lack of success in resolving the situation. To make any solution especially challenging, the Inn was over 200 years… Continue Reading

Bintliffs Restaurant Ogunquit, Maine

Bintliffs Restaurant Ogunquit, Maine

Head Chef Norman Hebert wanted to be able to work on his computer without having to go the office upstairs. Previous attempts a constructing a wireless solution had failed, leaving Norman questioning why he was unable to get a consistent signal in his restaurant. With a single access point, SMCS not only stabilized the Chef’s… Continue Reading

Products and Services

Business Email

Email is the business owner’s communication tool and record of facts.  Supercharge your email with SMCS's hosted email platform

Telephone

While traditional telephone, cable and wireless carriers are stuck with the same old “dial tone” offering only, SMCS SIP phone gives you so much more and often at a considerable savings

Design and Hosting

SMCS has a customized content delivery network for websites built on Wordpress. With our Content Delivery Network, over 40 servers world-wide contain information about your website

Sales, Service & Repair

Your business depends on your computer and you can't be bothered bringing it miles away for service.  SMCS' on-site service can keep it running at top speed.

Industry Specific Solutions

Our Clients

Located in Kennebunk Maine, Southern Maine Computer Services provides service to small and micro-sized businesses by puling together professionals from the various I.T. disciplines to create unique solutions that are typically reserved for large corporate entities with deep technology budgets, but at a fraction of the costs.

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6 Day Street,

Kennebunk,  ME 04043